By Institute of Leadership & Mana
With 40 good based and straightforward to keep on with issues to choose between, each one workbook has quite a lot of case stories, questions and actions to fulfill either anyone or organization's education wishes. even if learning for an ILM qualification or seeking to increase the abilities of your staff, large sequence offers crucial suggestions, frameworks and methods to aid administration and management improvement. *Developed by means of the ILM to aid their point three Introductory certificates and certificates in First Line administration *Well-structured and simple to persist with *Fully revised and up to date
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Additional info for Planning and Controlling Work Super Series, Fourth Edition (ILM Super Series)
However, computers are only as accurate as the information input into them. It is therefore important to have adequate controls over input data. If you use computers in your job, you will no doubt be aware that computers are only another tool of management. It is preferable for these roles not to be reversed! 3 Controlling quality Whatever your job, the quality of products you make or the services you provide will be judged by your customer. ) Quality isn’t only about finish, or features, or price, or delivery, or presentation.
The techniques we have discussed are useful and, with some modifications, can be applied to many kinds of work. In the next session, we’ll look at the use of a Gantt chart in planning a project that is composed of a number of jobs. Drawing up plans and schedules like these can be quite a challenging task. Persuading the workteam to follow them is another challenge. We’ll look at this aspect next. 54 Session B 7 Control and people Can people be controlled? In this unit, we have been discussing control techniques.
The more precisely performance standards of this kind are defined, the greater the control. Next, we turn from the control of work methods to the control of work flow. 6 Scheduling work flow Control of the flow of work is often a critical consideration for any first line manager. You may be expected to achieve a defined amount of work in a fixed period, and have responsibility for meeting that target by employing your workteam and equipment effectively. Let’s look at an example of a work flow problem.